Refund policy

RETURN AND REFUND POLICY

⚠️ HANDMADE DISCLAIMER: Please note that all our products are lovingly handcrafted. Each piece is unique and may have slight variations in color, texture, or finish that make your magnet one-of-a-kind. These natural variations are part of the handmade charm and are not considered defects.

Custom Orders Policy

We understand that purchasing custom items online can feel uncertain, and we want you to feel confident in your order. However, due to the personalized nature of our handcrafted magnets, we're unable to accept returns or exchanges on completed orders.

Why Custom Items Are Final Sale:

• Each magnet is lovingly handcrafted specifically for you
• Your personal photos and designs make each piece unique to your order
• Custom items cannot be resold to other customers

We're Here to Help:

• Quality concerns: If your magnet arrives damaged or doesn't match what you ordered due to an error on our part, please contact us within 48 hours with photos. We'll make it right.

Our Promise: We take pride in creating beautiful, high-quality custom magnets and want you to love your purchase. If you have any concerns about your order, please reach out – we're here to help make your experience a positive one.